Blue Sapphires Russian Brides

Russian Brides (25000+) Seeking Marriage - December 2002 Newsletter

Read reviews of Europe's largest Russian Brides site in the UK's leading .net magazine (pages 1, 2), the leading Danish Komputer For Alle magazine (pages 1, 2, 3, 4, 5, 6), and the UK's second largest newspaper, The Daily Mirror (pages 1, 2, 3, 4, 5) Russian Brides article.

Contact our Russian Brides for 10 Euros. Buy multiple addresses for 3.5 Euros. Buy Membership and purchase address for as little as 1.1 Euros each.

Please note as of November 1st, all billing is now in EUROs. Click here for more information on our change to Euros.

Home

Whats New

Browse Russian Brides

Newest Russian Brides

Video Russian Brides

007 Russian Brides

Birthday Russian Brides

FAQ

About

Russian Brides aged:

51+
Russian Brides Speaking:
Russian Brides:

Tall

Short
Russian Brides seeking men aged:

61+

Russian Brides From :
Russian Brides From :
Russian Brides From :
Russian Brides From :
Russian Brides From :

Blue Sapphires December 2002 Newsletter

Agency Removal

Unlike a lot of agencies, we care about our clients, both the ladies and men, and want to ensure we keep a high standard of service in every city in which we operate. To ensure this happens, we monitor each of our regional offices to ensure nothing is going wrong and everything is running according to our internal policies. Our internal policies govern how things are done, such as entering new ladies profiles, processing letters, gift deliveries, confidentiality and a whole host of other things.

In each city we operate in, we generally setup two offices, with separate staff and assign a managers to each. We generally find that two offices in any given city works much better than one and allows us the option of closing one, should there be any serious problem with the way things are working.

It's interesting to see just how different western perceptions of good service are from what you typically find in the former USSR. For example, a few years ago when we first opened an office in St. Petersburg, we spoke to over forty local agencies there to try and recruit suitable skilled staff. We were surprised just how bad the situation was there, which is the main reason it took us so long to setup an office there. Almost all of the agencies we spoke to had what we would term 'sharp' or fraudulent practices, something we just won't tolerate. This included such practices as adding ladies to their database who they had never met, leaving ladies they knew were no longer available on their database, not checking the ladies identity or marital status, replying to clients letters themselves, refusing to give the ladies contact details to clients etc, etc. It was really quite terrible.

It took us over six months to find, recruit and train staff to the point we were happy to open an office there. We have some forty five offices throughout the former USSR and employ over 200 staff, in total, to ensure we are able to provide the service our clients expect of us. Compare this to many of our large US counterparts, who operate out of one or two major cities and try to cover the whole former USSR. If we have a problem with a particular lady, then our staff can always go around and knock on the ladies door if necessary, because we ONLY operate in cities where we have our people on the ground to provide the support we need.

As with any large organization, from time to time, we detect problems are are unable to resolve them to our satisfaction. We've recently had a problem with one of our offices in Odessa and also with a new office we tried to open in St. Petersburg. We have therefore had to remove staff in both Odessa and St. Petersburg and consolidate our offices in both cities. We will of course be opening new offices in each city, in due course, to ensure we have sufficient on the ground support.

Whenever we have to replace staff in a particular city, there is always the risk that they will setup on their own and try to email our clients. Rarely do we have to replace staff in a particular office, as we put a lot of time and effort into selection and training. However, when we do, we do either because of incompetence or misconduct, neither of which we accept within our organization. Therefore if you are every contacted by someone other than ourselves with regard to a lady, correspondence, services etc, please forward this to us. We only ever replace staff for good reason, so be very suspect of such email.

MTV/Channel 4/Press

As the largest Russian marriage network in Europe, we often are asked by various press agencies for interviews, information about our business etc. Our last interview appeared as a three page spread in the second largest UK newspaper, 'The Mirror', when the film 'Birthday Girl' was released here in the UK a few months back.

We've now been approached by MTV in the US who would like to do a documentary type film, following someone aged 20-30 on a Romance Tour with us, to the former USSR within the next month or so. We have also been asked by the UK's Channel 4 TV who want to interview guys from the West Midlands area who have married a lady from the former USSR. If you would like to take part in either show, please let us know.

We often get asked for interviews by various media and TV companies wish to talk to clients who have been successful using our service. We keep all of our client details strictly confidential, so in most cases must refuse such requests, which is a shame because the publicity helps us find more male clients for the many thousands of ladies hoping to find a husband in the west. If you would be willing to be interviewed and help us find more guys for these lovely ladies, please let us know and we'll get in touch. If you'd prefer to remain anonymous, but would still like to help, then why not submit a tour report of feedback for our client feedback page (http://www.bluesapphires.net/feedback.html) or some wedding photos for our successful marriages page.

New Gift Orders/Christmas

You may have noticed that our gift service has been overhauled recently. You can now send a gift to a lady directly from her home page. We've increased our range of gifts to include many more floral bouquets, chocolates, perfumes, teddy bears etc. We've also providing you with the ladies contact details free of charge if you send her a gift. This is the perfect introduction, a letter, delivered with a bouquet of flowers or a huge teddy bear. We've been getting fantastic feedback from our ladies about this, so if there is someone special to you, show her she is special.

There are a couple of things you should be aware of, which are somewhat different from the west. Firstly, never send an even number of flowers, as this is only ever sent for funerals in Russia. Secondly, never send yellow flowers as these are considered unlucky in Russia, and again reserved for unhappy times. Thirdly, the Russian Christmas is on January 7th, not December 25th, although, to some extent, it's becoming a tradition to celebrate both dates. Finally, remember, Christmas is a time for children, so if the lady who's special to you has children, it will make her very happy if you send something for them too.

For those of you wishing to send gifts to ladies with whom you're going through the fiancee or K1 visa process and thus are no longer shown on the site, you can do this from our gifts page (http://www.bluesapphires.net/gifts.html). The same applies to anyone who wants to send gifts to ladies not listed with our service. As long as you can provide us with her phone number, and we have an office in or close to her city, we can usually make the delivery for you.

Previous Newsletters

We've been sending out newsletters for sometime now and many of our newer clients will have missed our older newsletters, which are equally relevant today as they were then. Rather than start going over old ground again, we're going to be uploading the previous newsletters to the site. They can be found at http://www.bluesapphires.net/newsletters.html so you can read them at you leisure.

Added last month

As usual, we have added around a thousand new ladies last month, and some four hundred or so this month, all of which can be see from our latest additions page (http://www.bluesapphires.net/latest), a page which changes each and every day as new ladies are added. If you want to be the first to write to a lady on our service, make sure you check this page out every day and see who's new. You can also subscribe to the 'Weekly Updates' or 'Monthly Updates' section of our newsletter and you'll be mailed this page every week or month as appropriate. We typically add around thirty new ladies a day to the album.

Success Stories

We've neglected our successful stories page (http://www.bluesapphires.net/feedback.html) for some time, until recently, we've been very busy organizing tours and helping our clients bring ladies over to the west. During this quieter winter period, we'll be concentrating on updating certain parts of our site which have been somewhat neglected over the summer. If there is anything you'd like to see added to our site, then please send us an email and we'll be happy to add it, if we feel it will be of use to a reasonable number of clients.

We'd also love to receive some more client feedback, especially from those clients who traveled this summer. When you share you experiences, it give everyone else some idea, from an independent point of view, what the process of finding a Russian wife is actually like. We keep all our client details strictly confidential, so you won't be inundated with thousands of emails.

Alternative Payment.

We often get asked by clients how they can pay without using a credit card. The media sometimes overplays the issue of using credit cards on the internet, giving the incorrect impression, to many people who are new to the internet, that using your credit card on the internet is not secure. In reality, exactly the opposite is often the case.

We take security very seriously, and all of our credit card transactions are processed through a secure server, which means your credit card details are entirely secure. Additionally, we don't keep any credit card details, beyond the time required to complete the transaction. This can be a bit of a pain if client's ask us to debit their account again for this or that, because we don't have the ability to add additional charges to a credit card.

We chose not to keep clients credit card information once the transaction has been completed, to ensure complete security for our clients. Since we first started in 1997, we have never had any incidents of clients credit card information being stolen, which is probably due to the strong security measures we take.

However, some people still wish to pay by other means, and that's a choice they are perfectly entitled to make. Other people do not have a credit card and therefore also have to pay in a different way. We can accept payments in US dollars cash, US dollar cheque, US dollar money orders, Bank (Wire) transfer, Western Union or via PayPal. You can find details of how to make such payments at http://www.bluesapphires.net/alternative_payment.html

In Closing

Well, this is the end of this month's newsletter, and the end of another year. Let us all wish you a very merry Christmas and New Year and we look forward to continuing to help you find that special someone next year.

Kind Regards,
Shane Cook.
Blue Sapphires - Beautiful Russian Women Seeking Marriage
http://www.bluesapphires.net

Birthday Russian Women

FAQ

Email forwarding

Letter writing tips

Gifts